IATF 16949 & ISO 9001 Fundamentals
IATF 16949, ISO 9001, AQMS, CSRs & zero-defect philosophy
Process & Risk Management
Process approach, HLS, PDCA & risk-based thinking
Leadership & Quality Planning
Quality policy, objectives, strategic planning & leadership
Support & Resource Management
Competence, training, awareness, resources & documentation
Operational & Supplier Quality
Design & development, production controls & supplier management
Customer & Product Requirements
Customer satisfaction, product realization & external processes
Performance Evaluation
Monitoring, measurement, internal audits & management review
Nonconformity & Continual Improvement
Corrective action, root cause analysis & problem-solving
Certification & Implementation
Stage 1 & Stage 2 audits, implementation roadmap, case studies & Q&A
